“Why do we need a QR soundbox when we already have a mobile app?”

That’s the most common question we hear from executives in the banking and e-wallet space. And it’s a valid one — until you look at the numbers.

In a market that’s racing toward full digital adoption, the QR Soundbox isn’t a “nice-to-have” — it’s a strategic growth lever. Those who act now will own the merchant layer. Those who wait will play catch-up.

🔒 The Rise of QR Payment Scams

QR payment fraud is growing fast in Malaysia — and it’s hitting both merchants and customers.

• Fake QR Code Placements: Scammers paste counterfeit QR codes over real ones, diverting customer payments to criminal accounts.
• Fake Receipts by Customers: Some customers pretend to scan the QR code but never complete the transaction. Instead, they show doctored screenshots or edited payment receipts to trick merchants into believing the payment went through.

These scams not only result in direct financial losses but also create trust issues among merchants, reducing overall QR adoption.

QR Soundboxes solve this with real-time voice confirmation — merchants hear the payment status instantly and know the transaction is real.

• Payment confirmation delays frustrate merchants
• Many merchants rely on staff or customers to validate payments, leading to human error
• Without a differentiator, it’s hard to win new merchants/SME in a competitve market
• Limited tools for field agents to close merchant/SME sign-ups

The result? Low merchant penetration, high churn, security concerns, and missed revenue opportunities.

Let’s reframe the soundbox for what it really is — a powerful merchant acquisition tool.

✅ Instant voice confirmation = higher merchant trust and usage
✅ “Always-on” branding = physical presence at merchant counters
✅ Lower merchant onboarding friction = easier to scale acquisition
✅ Field agents close faster = clear, tangible value proposition at point-of-sale

📈 Most importantly — more sign-ups = more transactions = more fee revenue.

Each soundbox deployed drives recurring transaction volume, and over time, a bank or e-wallet builds a captive ecosystem of active users that can be monetized — via transaction fees, cross-selling, lending, and more.

Malaysia’s regulatory push toward digitalisation as well as consumer behaviour change will force businesses to upgrade their payment tools. Financial institutions that offer a plug-and-play QR soundbox will become the preferred partner for SMEs looking to modernize.

Here’s what early movers stand to gain:

📊 Boost transaction volume from physical merchant locations
🔁 Increase active wallet users through daily merchant-customer interactions
💼 Cross-sell other services (e.g., working capital, insurance, loyalty) via merchant app integration
📈 Capture a larger share of merchant payments revenue before others do

Webcure is Malaysia’s go-to partner for launching QR Soundbox infrastructure at scale — without rebuilding your backend or investing millions in R&D.

We offer:

🔲 White-labeled QR Soundboxes
📊 Merchant backend portal
📱 Mobile apps for agent onboarding & tracking
🏦 Deployment-ready — on-prem or cloud
✅ Fully aligned with BNM regulatory framework

We helped Agrobank deploy soundboxes in 8 months, enabling them to scale fast while maintaining full control over branding, data, and merchant experience.

If you’re a decision-maker at a bank or e-wallet company exploring how to increase merchant acquisition, build transaction revenue, and strengthen your ecosystem — a soundbox solution could be the key.

📬 Email us directly: [email protected]

Let’s help you turn your merchant network into a scalable revenue engine — fast.